Delivery information

How long will you take to dispatch my order?

Orders placed Monday through Friday before 2pm are usually packed and sent out the same day. Friday afternoon and weekend orders are dispatched on Mondays. At exceptionally busy times, Bank Holidays etc, please allow an extra day. If you need delivery quicker than that please call 00447919406005. Before checkout so we can arrange a faster service.

What does delivery cost and how long will it take?

we will always offer you the cheapest delivery option at the checkout!

In certain circumstances you may need something delivered within a strict time frame, please contact us and we will endeavour to organise a special delivery.

 

I live outside the UK; what will delivery cost for me?
based on order value
  1. UK 
  •   orders £100-299.99 = £10 delivery charge
  • orders £300-499.99 = £20 delivery charge
  • orders £500-699.99= £30 delivery charge
  • orders £700-999.99=£50 delivery charge
  • orders over 1000 will be shipped for free
  • 2.Northern Irland

  • orders £100-299.99= £15 delivery charge
  • orders £300-500= £30 delivery charge
  • orders £500-699.99= £45 delivery charge
  • orders £700 and over= £60 delivery charge
3. Irland
  • order value 199.99-299.99= £30 delivery charge
  • order value £300-499.99= £50 delivery charge
  • order value £500-749.99= £80 delivery charge
  • order value £750-999.99= £120 delivery charge
  • order value £1000 & over= £150 delivery charge

 delivery time

all order will be fillful same day mondy to friday before 2pm

England,scotland and walse order will be send with next working day delivery service

Northern Irland orders can take 1-3 working days

Irland orders can take2-7 working days

 

How can I get a tracking number?

For Standard Delivery Heavy and both Fast shipping services, we will send you a tracking number in your shipping confirmation email if one is applicable. Some of our services use Royal Mail and are not trackable, although we do obtain Proof of Posting for all orders.

 

What if I need to cancel or change my order?

Because of our quick turnaround time, please check your order confirmation as soon as you receive it and email us immediately if you need to amend or cancel your order. We cannot guarantee that we will be able to cancel or modify your order, but we will do everything we can.

Please ALWAYS check your order confirmation carefully anyway, to ensure you have ordered exactly what you intended to.

 

How are my items packaged?

We take utmost care to ensure that your items are fully protected for the journey ahead. Our packing team members are truly at the heart of our operation